Dalmut Marketing Inc. is a registered company in the United Arab Emirates. This website serves UAE and international business enquiries. The treatment of a specific project may also be governed by a proposal, contract, data-processing terms and the laws applicable to the client, platform or service.
1. Scope and responsible organization
This policy applies to dalmutmarketing.com, public enquiry and proposal forms, support requests, recruitment applications and direct business communications managed by Dalmut Marketing Inc. It does not automatically govern a client website, advertising account, CRM, software platform or campaign that Dalmut operates under a separate agreement.
When Dalmut processes information on behalf of a client, the client may be the organization deciding why and how that information is used. Roles, instructions, access, retention and security should be stated in the relevant contract.
2. Information we may receive
We may receive your name, business or organization, email, phone or WhatsApp number, website, market, requested service, timeline, project context, support issue, job application material and messages you choose to provide. Technical logs may include IP address, browser, device, requested pages, timestamps, security events and form-delivery status.
Please do not submit passwords, API keys, payment-card details, government identification, health information or other unnecessary sensitive data through public forms. Secure access and confidential project material should be transferred through an agreed channel.
3. UAE data-protection context
Dalmut’s public website data handling is designed with reference to the UAE Personal Data Protection Law, Federal Decree-Law No. 45 of 2021. The law establishes principles for lawful processing, confidentiality, data-subject rights and cross-border transfers. Project-specific roles and obligations may differ and should be confirmed in the relevant agreement.
4. Why information is used
Information may be used to respond to an enquiry, assess business fit, prepare a proposal, provide contracted services, route support, evaluate an application, maintain records, protect the website, improve content and meet legal, accounting or operational obligations.
Marketing communication should be relevant, identifiable and consistent with the contact permission and applicable UAE requirements. You may ask us to stop non-essential direct marketing. Transactional or service communication may continue where required for an active request or agreement.
6. Retention, security and access
We aim to keep information only for as long as it is reasonably required for the stated purpose, business records, dispute handling, security or legal obligations. Retention periods differ between an unanswered enquiry, an active client relationship, a support record and a recruitment application.
Reasonable organizational and technical controls may include restricted access, secure credentials, protected hosting, backups, monitoring and removal of access when responsibilities change. No internet service can guarantee absolute security. Contact us promptly if you believe information connected with Dalmut has been exposed or misused.
7. Access, correction, deletion and objection requests
Subject to applicable law and legitimate record-keeping requirements, you may ask whether we hold your personal information, request correction, ask for deletion, object to certain uses or withdraw consent where consent is the basis used. We may need to verify identity and clarify the request before taking action.
A request may be limited when information must be retained for a legal obligation, contract, security investigation, dispute or another lawful reason. We will explain the relevant position when responding.
8. Cookies, analytics and external links
Current and future use of browser storage, analytics or advertising tools is described in the Cookie Policy. External websites and social platforms have their own privacy practices. Review those policies when leaving this website.
9. Contact and policy changes
Privacy enquiries can be sent to info@dalmutmarketing.com with the subject “Privacy request.” Include enough information to identify the relevant enquiry or project without sending confidential credentials.
We may update this policy when the website, service providers, legal requirements or business processes change. The revised date will be shown above. This policy is operational information and is not a substitute for legal advice for a specific organization or processing activity.